The next generation of customer service
Increase productivity and customer satisfaction at your marina
Captain’s Portal is an interactive form submission tool for both marina managers and their customers. It allows them to stay in constant communication throughout the work order process, from start to finish.
Captain's Portal allows customers to log in from their own PCs or smartphones, with no special software, from anywhere in the world. Stop using 90's technology for modern day customers!
Pricing
- $1,500 initial setup
- $200 /page creation
- $350 /month hosting after 3 months
Features
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- Web-based.
- No software purchase.
- Facilitates communication between the marinas and its customers - at every step of the way!
- All the functions and features seen in the test site: anymarina.com
Customers
- Each customer has a personal account.
- Email or text notifications are automatically sent to keep the customer informed.
- Can access account and submit a workorder anywhere at any time.
- Can see their previous workorders and the progress of their current workorders - real time!
Administrators
- Has an administrative dashboard for marina managers with helpful tools which aide in marina management.
- Fast turnaround. Get up and running within a couple of weeks.
- All data entered is retained, unlike 99.9% of forms on the Web which lose all data as soon as the form is submitted.
- Keeps track of previous orders - built in search tools to make this easy!
- Customizable.
The Setup Process
In order to get things rolling, we need a few things from you first. Once we have everything, we can get the new site up and running within 30 days.
- Down payment
- Logo
- Specification sheet filled out OK-ing the Home Page layout
- Design sheets designating what fields are to be on each work order page
- All pictures
- Swift turn around on approvals of site modifications
We'll send you all the details in future communications.
About Us
Hoover Computer Services is a small, family-owned, computer programming company located in Wilmington, DE. We've been in the computer business for 30 years.
When you call you'll be talking directly to us - you won't be put on hold or re-directed to India. We build true relationships with our customers.